Frequently Asked Questions
What time do you begin checking in pets?
Our kennel is opened from 7 days a week, 7 a.m. to 7 p.m., and we accept pets at anytime during that period. On your departure day, if you check out by noon there is no additional charge for that day.
What do I need to bring before checking in at Prestonwood?
For the safety and health of the dogs who board with us, we currently require an up to date proof of vaccination. We specifically need to see that your dog has been vaccinated for:
We follow Texas Rabies Law, but we will respect your licensed veterinarian's vaccination recommendation.
**At this time, we do not require the flu vaccine.
My dog has a medical need. How much does Prestonwood charge to accommodate for medical requirements?
A consistent diet helps maintain and promote a healthy digestive system and prevents stomach upset; we require our guests to bring their own food. We handle any special needs in the preparation of food or medicine. There is never an additional cost for accommodating reasonable medical requirements. We never charge for medication administration or insulin injections.
Do you offer pick and delivery?
Absolutely! To arrange a pick-up or delivery call us at 281-890-9090 (7 A.M. to 7 P.M. 7 days a week.)
Does Prestonwood offer any discounts?
We currently offer discounts under a few different circumstances, such as: